Plumb Right

Plumb Right got it. plumb right. My 13-year-old water heater was getting long in the tooth and the original installer may have not had a lot of experience when he put it in. (That original installer was me.) The flex pipe I'd installed had already gone out on the outtake but today, my girlfriend informed me on the way up from the basement there was a leak. Today, it was the intake flex that was spraying water everywhere soaking the drywall, catboxes, and all kinds of fun stuff.

Always fun to hear when you're getting ready for work. Devon and Plumb Right have done work for me before--equally as good. I appreciate their professional and timely work. Today, their services were needed ASAP and they showed up the day I called to evaluate and give me my options. After deciding that I might as well pull the trigger on a new water heater (and have the whole thing put in correctly this time) Devon was on the phone and had a water heater at my house in a couple hours.

The rest of the work was finished up just as expediently. The work was clean, efficient and the whole thing really only took about 1/2 a day to complete. Their work is AMAZING. I highly recommend Plumb Right from anything from a slow drain to the big stuff--like a water heater.

Devon was very professional. I really appreciate that he cleaned up the area after he was done. They were able to take care of a clogged kitchen sink on the same day that I called. I was hoping that they would give me a discount on the diagnose/service charge of $89 because I elected to have the job right away and save him a return trip if I decided to set up an appointment for another time.

I always choose family owned local service when given option and this was no exception. Not only was receptionist very friendly but service was provided same day! Erik also was quite friendly and informative. Explained my issue and what and why it needed replacing. I would and will highly recommend Plumb Right for all plumbing needs. Service: Faucet repair

Plumb Right has always given me excellent service. I called them after hours because I had a leak coming from under a wall. They arrived in 20 mins and the leak was fixed quickly. They are by far the best plumbing service I have used. Service: Plumbing leak detection

Eric and Thomas came this morning to do some work in my basement. They showed up on time, did a great job, were lovely to work with and left everything looking clean and fresh. I always call Plumb Right for my plumbing needs and I've never been disappointed. Services: Drain cleaning, Plumbing leak repair, Faucet installation

Thomas was on time. He wore shoe covers and a mask. He was polite, professional, helpful, and quiet while working. He left the job site spotless and cleaned the back splash. He did the work quickly and I would hire again. Service: Faucet installation

Erik and the people at Plumb Right are great! I was in a pinch and needed a plumber to come to a job fast and they were able to be there within 2 hours from the time I called. Erik was on time, very knowledgeable, and even took the time to explain things to me so that I was understanding everything. I will go back to Erik and Plumb Right every time and will recommend them to anyone in need of a great plumber!

Our water softener system broke so we called Plumb Right. They were able to send Erik out right away. He showed us where we had a crack in the top of the system right below the meter and pointed out a couple other problem areas. It was a 16 year old fixture so time to replace. They were able to do so the same day! And left us with extra bags of salt after filling up the new brine tank. We are very satisfied!

Thomas was great! He explained the work to be done with a detailed quote. He completed it timely. He was very pleasant to work with. I have used him a few times now for home and my rental. I will continue to use him for both.

I want to start off by saying Erik was awesome and so was holly in the office. They were very polite and responsive. However, Devon was rude and condescending, he swore we needed 2 pours of concrete (said foundation/footings HAD to be pored before rough in) for our rough-in on our single slab addition. That ended up being completely wrong. We were in a time crunch and Devon was nothing but a problem, nothing could be done on time in his eyes the project seemed like it was overly complicated to him.

I ended up finding another company who came out in 3 days after my first visit and completed the job at a much better cost and with a attentive manner. Don't work with Devon if you choose this company.

We had Devon and Thomas install and replace a water heater and water softener. They also cleaned up our mess of random pipes and fixed the venting issues we had. I would 100% recommend them. We got several quotes and Devon was the only one that caught the issues we had with the venting BEFORE we had to ask about it. Their quality of service is more than fair for their asking price, and I plan on going back to them for all our issues.

I actually sent pictures of their work to all my friends because they did such a good job! I cannot express just how happy I am with their work! When we scheduled our service we also dealt with Holly who was prompt, responsive, and gave us an actual time line. Which Devon and Thomas stuck to! It was wonderful! Please check them out! You cant go wrong!

Is it possible to leave a negative rating? I don't live in the area and needed a plumber to replace water heater. Called 1 week in advance to schedule with Holly at PlumbRight. Today, less than 2 hours before they were supposed to arrive, Holly calls to cancel my appointment. ABSOLUTE UNRELIABILITY. An offer to reschedule is useless; I have zero confidence the firm has capacity to handle any hiccups.

Calling to schedule an appointment was really easy, and the receptionist both times I called, were so cheery and kind. I was told the plumber would arrive between 12-2, around 120p I got a call from Plumb Right saying the plumber was on his way--that was so nice, didn't have to have a guessing game. The plumber was even wearing a mask (COVId time), which I thought was very respectful.

He gave his opinion as to why I had a water leak, was upfront about the price, and got started on his work right away. The work was done on Tuesday, and I received a card in the mail from Plumb Right with everyone's signature, thanking me for choosing their company. Now that is real customer service! If I ever have any plumbing issues, they'll be the ones I call!

These people are complete Jerks, Devin the Master Plumber is lazy and wants to argue about everything, my wife and I just recently did a complete basement remodel and during the remodel these guys flooded my basement, wouldn't communicate to us what was going on. After my builders were finished with there portions of the project they came and cut additional holes in my walls and didn't patch them up, They never cleaned up after themselves.

When they flooded my basement they didn't even bother to send out someone to look at there mess I had to fix it. They are a joke. The customer service is terrible. The master plumber Devjn had the audacity to come in my house corner me in my bathroom and proceed to try to tell me what to do in my own home. Stay away. Don't waste your time because to them coming into your house to do work this is quoted verbatim from the master Plumber.

I have it recorded but he said, "Your house is just another job, I don't need to work here and We don't need this job." Had I not been stuck I'd of thrown him out of my home. We laid 70,000 for our basement remodel and it's not a job to us it's our home and we wanted things done right and done right the first time. And these guys didn't do that.

From the conversation I just had with Holly at the company, they do not provide free estimates. To get a bid for a whole home water filtration and under the sink RO system they bill $69. This is not the first company I have reached out to for an estimate but, it is the first one that bills. Yelp needs to remove the company from the 'Free estimate list.

In a pinch, they have always come through for me. I consider them to be fair and honest. Their customer service is excellent and so easy to contact through emails or phone. Would highly recommend.

Let me start by saying the entire Plumb Right team is amazing. I called to get an appointment, which couldn't happen for two days, but asked to be put on a wait list in case someone cancelled the next day. Someone cancelled and they remembered to call me back to see if I'd like them to come sooner. Awesome! Then Devon came out. For the $59 service call, he not only looked at my actual problem, but also all the other little plumbing things that I had been putting off for a while.

He ended up fixing EVERYTHING in my house: water softener piping, replaced an entire toilet, replaced 2 drains for tubs so they now hold water correctly, and replaced the vacuum breaker piping for our sprinkler system. When it was all said and done, I paid $1500, which included the purchase of their Lifetime Service Club Membership ($150). The savings alone paid for the membership fee which will give me 10% off future service, priority scheduling, and waived service call fee.

They had most supplies on the truck. The one thing he didn't have another technician brought, so no one had to leave for the store. From start to finish, Plumb Right was amazing and I felt like I accomplished so much for our house by the time they were done. No more plumbing punch list! Definitely saved me time and the pricing was very reasonable. I would highly recommend them. They are very trustworthy and dependable.

My son has just moved to an older unit in St. Paul. He is a student at Hamline University so I am here from California helping him move in and get settled. We arrived to find that the bathroom needed way more work than my son described in his short visit before moving in. When we turned on the shower the faucets almost came out of the wall due to a cheaply done make over and old old plumbing.

There isn't enough water pressure to bathe an ant. The situation was so bad that we had to say in a hotel one night so we could both take a shower and clean up after two days of moving. This morning Erik Brue came from Plumb Right to help assess the situation and make realistic recommendations for repairs an or replacements. Erik went above and beyond. he gave me two separate estimates to present to the landlord.

One to "try" and repair and one to realistically redo the plumbing and shower area. His estimates were extremely reasonable and he was able to even show me photos of other installs he has done which look fabulous. He also mentioned that this work could be completed by several installers on one day which is a huge plus since my son is a full-time student with limited free time.

I feel much calmer now and am equipped with the proper information to share with the landlord to get my son's bath room livable before I return to California to thaw out. It is very intimidating being in anew area and having to rely on recommendations from unknown sources. Home Advisor recommended Erik and Plumb Right and really saved the day!

Plumber came out to fix the gas line, but dispatch didn't advise us of what we needed to do ahead of time when explained what type of dwelling our property was. So basically came out said they couldn't do it charged us $60 for nothing non refundable. They told us to have the association take care of the proper safety measures each individual place to be shut off and inspected first then they would come back and charge us for that too! Maybe you should advise your customers before coming out what steps need to be taken in detail to detail so everything is ready!

The plumber was very friendly and they took care of the issue but that's pretty much the extent of the positive review. They ultimately just had to snake a shower drain and we were charged over $315 for that. When looking at average shower draining costs from 2015, the range for a tub drain according to Angie's List was $109 to $214. Even tacking on the $60 driving fee we still were significantly overcharged.

Also did not receive an itemized receipt (or any receipt for that matter due to a technical glitch that the plumber said would be taken care of by the office and wasn't). Be prepared to be overcharged for simple tasks if you call this company.

We called the company with an emergency for a commercial building we manage out of state. They were very responsive and communicated each step of the process often. They went above and beyond and solved issues we weren't aware of. I wish all service providers could follow their example. They not only 'Plum Rite but do it right.

We will always be calling Plumb Right if we have another problem. Devon worked on a kitchen faucet that was bound to break soon. He was right on time, did a great job and we couldn't be more happy with his work.

We have been using Plumb Right for Years. You can always expect a friendly and experienced live person answering your call. Their response time has always been excellent. Dale, Devon, D.J. and Marcus work as a great team or individually depending on the job. There is no job too big or to small and they always treat every job as top priority. We respect their recommendations on replacement and repair plans.

Our last call for service was responded to the same day with completion of the job the next day. They installed a new water heater, water softener, water filter treatment system, repaired a problem toilet, and replace another. Devon also cleaned a couple drains without us having to ask. Something we do every year. We consider Plumb Right part of our family and recommend putting them first on your list of who to call when plumbing needs arise.

I hired Plumb Right to bring my dishwasher plumbing up-to-code and ended up repiping my house. I appreciated the free estimate, going over my options in detail, and the job done. Devon was easy to work with, friendly and confident. I did find a small leak after the installation, but I called and had an appointment scheduled the same day and it was free of charge. It is great to have better water pressure and a functioning dishwasher! I would definitely recommend Plumb Right.

Anytime I have to call someone to come work on my house it seems like there are always hidden costs. With Plumb Right they were up front and told me exactly what the work would cost before starting. I have never met a more determined employee than Thomas. He told us that our clogged drain was the worst he had ever seen but he worked at it diligently and eventually cleared the drain. Also, they recommended a water softener which we had been shopping around for. Having them come in and install it took a big burden off our shoulders. We will eventually have to repipe all our water lines and Plumb Right will definitely get our business. I won't go anywhere else for plumbing anymore.

Outstanding! We had a badly clogged kitchen sink and I had to blindly choose a plumbing company to come out right away. I chose them because they were polite on the phone, have a web site and are family owned. I was not disappointed! They came within the two hour time window and even called to let me know he was on his way. DJ was very polite and had great people and customer service skills! Was even patient with my over-reactive dog.

He wore foot covers and was very clean conscientious as he worked. He kept me informed as to what he was doing and what the next step would be if it didn't work. He got it fixed in 2 hours and our drain hasn't been this free flowing since we moved in. After hearing nightmare stories about certain plumbing companies- I was relieved they were so wonderful! And reasonably priced! I would highly recommend!

First, we are as proactive as possible about getting things done around our house. We have used Plumb Right a number of times. Last year we had a pipe that was leaking and Plumb right nipped the crisis in the bud. It did not take long for them to not only replace the pipe but also to recommend a company to replace the floor. Friends said that this would be a drawn-out process.

But they were very efficient We have scheduled regular repairs with a short window of time and they have always responded with a one-to-one conversation. Devon and D.J have always followed the agenda and are always pleasant regardless of how big or small the job may be. It does not require a huge investment of time to get work done with them. But it does have a big impact on us as homeowners.

Plumb Right just left. Again they did the job right when the "other guy" didn't. They install correctly, they diagnose correctly. However, if you have dogs, make sure they shut the gate to the back yard with they leave!

I called Plumb Right to unclog my bathtub drain and I got an appointment for the next afternoon between 3 and 4. DJ arrived right at 3:00, explained to me what he would be doing and how much it would cost. I asked him to also take a look at my bathroom sink drain and I thought I might have a leak by the tub. He checked the sink drain and told me it was OK and also determined that there wasn't a leak by the tub (yay!).

He then cleaned the tub drain which took a while because it was so bad. I was charged exactly what he told me at the beginning of the appointment and he left the areas neat and clean. I will definitely call Plumb Right the next time I have a plumbing issue.