We offer complete plumbing, sewer & drain cleaning and waste removal services at highly competitive rates to make sure you stay within your budget and receive exceptional customer service. With our highly trained technicians and our specialized equipment, we are prepared to handle any task quickly, efficiently, and affordably. Our customer service is unparallel, so from the moment you contact us until your project is complete we make sure you are always in the know and have the best experience possible.
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It is our policy to serve you the best we can. We bring peace of mind and protection for your home. Jan Ashford Technicians are highly committed in providing you the best service possible. Help is only a phone call away, day or night, 24 hours a day, 365 days a year. In an emergency, a qualified, approved plumber will be sent to you normally within two hours, if not sooner. Whether the problem is a severely blocked drain or a burst pipe, you can relax. Jan Ashford is just one phone call away.
We provide 24/7 emergency service for your convenience and use only state-of-the-art equipment capable of working on 1" to 80" drains. Waste removal can be a dirty, dangerous job, so you want to be sure that all of the hazards that come with it are met safely and reliably. Our qualified technicians and state of the art equipment make Jan Ashford Plumbing your first choice for incomparable service at competitive prices.
Reviews (6)
Hidecare
Mar 27, 2022
What a GREAT company! Okay, today didn't start out so good, because of an inadequate washer hookup (from a remodeling company that was working on my house) that lightly flooded my laundry room! So, I gave Jan Ashford Plumbing a call & that was the right call! They sent out Gerald who's been doing plumbing for 35 years and really knows his profession!
He looks like he really loves his job! Well, everything is running well! I now know what company to call & refer when there are plumbing issues! Thank you so much Gerald! Sincerely, Ross Nida
He looks like he really loves his job! Well, everything is running well! I now know what company to call & refer when there are plumbing issues! Thank you so much Gerald! Sincerely, Ross Nida
Elizabeth D.
Feb 14, 2021
I found Jan Ashford via Reddi (from the company's website it looks like Reddi acquired Jan Ashford which is fine because you can track your driver so you know it's the right person). I liked that they came out for a free no obligation estimate, which apparently can be hard to find since other companies wanted to charge me $60+ just to come out, pre-quote.
They couldn't give me an exact time, but told me they could fit me in today and the plumber would call me 30min beforehand to check if I was available or not, so I went with it and they actually called a few minutes later to say someone was available now. Great! I also got a text with a picture of my technician, and a brief description about him which was very nice.
And again, you could track your driver in real time to see where they are driving which is great. The only reason for four stars instead of five, is that I wish their minimum charge would've been closer to $50. I ended up paying $80 for a very easy and quick job (less than 5min).
They couldn't give me an exact time, but told me they could fit me in today and the plumber would call me 30min beforehand to check if I was available or not, so I went with it and they actually called a few minutes later to say someone was available now. Great! I also got a text with a picture of my technician, and a brief description about him which was very nice.
And again, you could track your driver in real time to see where they are driving which is great. The only reason for four stars instead of five, is that I wish their minimum charge would've been closer to $50. I ended up paying $80 for a very easy and quick job (less than 5min).
Ian Nagy
Dec 09, 2019
Gerald was simply terrific. We had a bunch of work done this summer by him (3 new toilets installed, a kitchen faucet, and a household water filter) and he was efficient, kind, and helpful. He had to work around the fact that the whole family was home - so he made sure to keep us posted on when the water was shut off, when it was back on, and kept us informed about how the installs were going. Everything has been working well since. We will absolutely call Gerald at Jan Ashford Plumbing again if need arises.
James Smith
Nov 27, 2019
I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up. On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order. I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened.
At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself. ISSUE 1. They never called back, I had to call them I purchased the $23 in parts and called Reddi Services back. They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125 Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am.
The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more. ISSUE 2. The price was double what I had already been quoted verbally. ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.
The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak. ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking. ISSUE 5.
The Plumber wanted to charge me more money to fix his faulty work. Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it. ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground.
They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth. I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done.
With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221).
Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor. We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working. ISSUE 7 The plumber was smoking on my property while working.
I tried to pay with a credit card and was told I would be charged 10% so I paid in cash. ISSUE 8. wanted to charged 10% extra to pay in credit. I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40. ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.
If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.
At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself. ISSUE 1. They never called back, I had to call them I purchased the $23 in parts and called Reddi Services back. They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125 Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am.
The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more. ISSUE 2. The price was double what I had already been quoted verbally. ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.
The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak. ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking. ISSUE 5.
The Plumber wanted to charge me more money to fix his faulty work. Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it. ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground.
They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth. I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done.
With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221).
Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor. We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working. ISSUE 7 The plumber was smoking on my property while working.
I tried to pay with a credit card and was told I would be charged 10% so I paid in cash. ISSUE 8. wanted to charged 10% extra to pay in credit. I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40. ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.
If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.
Bart Wolfe
Jun 13, 2019
Michelle Shoemaker
Sep 06, 2017
